Payment Info
What should I do if I don't receive my first monthly billing statement?
How do I advise Mercedes-Benz Financial Services if my banking information changes?
How can I change the monthly due date on my account?
How can I stop making automatic payments at any time?
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Whether you are a First Class Lease ® or First Class Financing ® customer, we provide you with payment and statement delivery options that meet your individual needs. Our quick reference chart below includes a comparison of our payment options.
What should I do if I don't receive my first monthly billing statement?
You may have received a first payment envelope from your dealer at time of delivery, along with a copy of your contract and other paperwork. If you did not, click here to download the First Payment Vehicle Form. Please print out this form and fill in all the required information. The completed form should be mailed to the following address:

Mercedes-Benz Financial Services
ATTN: Lockbox Department
36455 Corporate Drive
Farmington Hills, MI 48331

Please note: this form should be used only for first payments and all subsequent payments should be made according to the information furnished on your monthly invoice.
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How do I advise Mercedes-Benz Financial Services if my banking information changes?
We have three options for obtaining this information. You may access your account information through MBFS.com and the My MBFS app.
You may also reach out to our Client Care Center.
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How can I change the monthly due date on my account?
We have several options for you to connect with us. Please click the link below to choose your preference.
Contact Us
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How can I stop making automatic payments at any time?
You can easily log into your account through MBFS.com or the My MBFS app to request to cancel your automatic payments.To ensure your Auto Pay is stopped prior to your next payment, please request cancellation at least 5 business days prior to your due date.
You may also reach out to our Client Care Center.
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